What does successful claims innovation look like?

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Companies that utilize dynamic workforce planning will be more flexible and better equipped to upskill and reskill staff members as the organization evolves. (Photo: fizkes/Shutterstock.com)
Insurers probably feel like they have been innovating at warp speed since the onset of the coronavirus. However, the reality is that many had already been upgrading and implementing a host of new technologies over the past several years. The rapid change to an almost completely remote environment has allowed them to utilize their InsurTech in new ways to serve employees and policyholders alike.

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