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When the coronavirus pandemic hit in early 2020, UK businesses were amongst the most prepared according to Xerox’s global research. The trend for digital transformation had already paved the way for digital technologies to fill the gaps left by face-to-face interactions.
Digitisation will continue to be vital as organisations evolve their initial work from home policies to create a longer-term hybrid workforce that meets both employee and business needs. But with only a third(33%)1of UK businesses planning to allocate more budget towards technology despite the pandemic, progress could quickly stall.
Efficiency that focuses resources
For most companies, efficiency is one of the significant benefits of digital transformation. By automating and digitising processes, businesses can save themselves time, allow teams to reallocate people to higher-value tasks, and underpin that essential revenue growth. What’s more – in a pandemic era, it also supports business continuity because having those systems in place can ensure companies don’t skip a beat.
While nearly half of UK businesses (46%) will be investing more in collaboration software as a result of a prolonged period of remote working, over a third (37%) also told us that in-person communications will remain paramount to personal development and accessing talent. The …
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