In what has been dubbed the 4th Industrial Revolution, technology is rapidly changing virtually every aspect of business and consumer behavior. The digital era is upon us—and it’s here to stay. Across the board, tech has had a profound impact on both the B2B and B2C realms. To keep up, companies must align their operations with the demands of today’s digitally-driven society.
This dramatic shift toward new tools and processes is part of the overall movement toward digital transformation. This article defines what digital transformation is, why your business must embrace it, and how to prepare your company accordingly.
Vlocity Inc., a leading provider of industry-specific cloud software, and Deutsche Telekom, one of the world’s leading integrated telecommunications companies, announced today an agreement to use Vlocity Communications Cloud to advance Deutsche Telekom’s digital transformation initiatives in Europe. The modern cloud software will be used to help Deutsche Telekom simplify buying experiences, accelerate time to market, and increase revenue through new communication and digital services.
“We consider the selected cloud software as the best configure-price-quote solution for B2B across our EU footprint,” said Guido Menzel, SVP Technology Europe of Deutsche Telekom. “Vlocity’s commitment is very high, thus I’m fully convinced that we will execute a successful implementation and gain new growth opportunities.”
Selecting Vlocity extends Deutsche Telekom’s existing investment in Salesforce – and will provide the company with an industry-specific, cloud-based platform to embrace digital-first operating models and deliver increased business value for B2B customers and partners. Starting with OTE Group, Deutsche Telekom’s affiliate in Greece, the transformation will be rolled out to 350 sales users and include Vlocity’s complete configure, price and quote (CPQ) capabilities.