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Pandemic Drives Digital Transformation in Retail

pandemic drives digital transformation in retail

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The COVID-19 pandemic has sent shockwaves through our world as we know it, changing just about every facet of how business is done. One area that was immediately hit due to stay-at-home orders was the retail industry. Revenue in clothing stores was down 78 percent in April, leading J.C. Penney, Neiman Marcus, and J.Crew to file for bankruptcy. May retail sales showed a positive uptick, but the long-term COVID impacts are still highly uncertain.With shutdowns occurring, much of the retail business rapidly moved online. Those companies with scalable digital capabilities and infrastructures adjusted relatively well, while those without them were left scrambling to not just figure out immediate actions, but also to figure out their online and digital commerce strategies in the post-COVID world. Even with the country opening up, it’s unclear how much demand there will be for brick-and-mortar retail. COVID has accelerated the move to e-commerce, which will continue to take a much larger share of consumer dollars on an ongoing basis.
Organizations are taking stock of the channels needed to conduct digital commerce. This not only includes websites’ e-commerce capabilities, but also sales through partnership channels, social platforms to engage and inform customers, chatbots to …

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COVID-19: Kicking Digital Transformation into Overdrive | The Union Jo

covid-19: kicking digital transformation into overdrive | the union jo

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While many businesses considered going digital, the COVID-19 pandemic has served as a massive accelerant. Businesses have moved operations remotely, with 43% of U.S. workers working off-site some or all of the time. However, many are experiencing major disruptions due to the unexpected and forced adoption of remote work, as they must quickly scale to meet the demands of customers and a decentralized workforce. Here is how COVID-19 is kicking digital transformation into overdrive.Many businesses are now realizing that investments into digital transformation are no longer simply an option; it’s vital to survival.While digital adoption or moving to remote working conditions typically takes months or even years to implement — businesses of all sizes have been thrust into digital transformation whether they planned for it or not.Businesses should devise contingency plans and strive to continually innovate to improve customer experiences and ensure steady growth. As remote work and reformed social practices are forced upon us, digital transformation is the solution to changed employee and customer expectations across all industries.The New Digital NormalIn the new normal, digital will rule as the world operates with significantly less physical interaction. To sustain remote work, companies need to modernize outdated, …

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Device-as-a-Service’s (DaaS) role in supporting digital transformation

device-as-a-service’s (daas) role in supporting digital transformation

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CIOs say that the current scenario of WFH will change the hardware industry in a major way
IT leaders point out as organizations shifted to the work-from-home; it gave rise to the new trend of Device-as-a-Service for both vendors and organizations. When the DaaS trend started in late 2019 key PC makers offered these services to their clients. Most organizations today prefer to opt for vendors with Everything as a Service option. CIOs say that in the current scenario vendors and PC makers have to opt for this service as a way of surviving through the pandemic. Such a service option will ensure meeting the consumer and business demands and expectations.
IT leaders say that when opting for DaaS service, vendors will take the devices like desktops, laptops, etc., and customize them with pre-configurations. This will ensure better security and productivity for the organizations. The monetary value for value-added services is also reduced, as firms can choose which services are on high priority. Such devices are used by the firms on a paid by consumption model rather than outright buying.
Employees Feel More Productive with WFH Model than In Office
CIOs clarify that DaaS, is similar to the lease model but …

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Schneider Electric Partners with Fortinet to Secure the Digital Transformation

schneider electric partners with fortinet to secure the digital transformation

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BOSTON, Aug. 11, 2020 /PRNewswire/ — Schneider Electric, the leader in digital transformation of energy management and automation, and Fortinet, a global leader in broad, integrated and automated cybersecurity solutions, have joined in a strategic partnership to provide cybersecurity solutions that address the unique needs of OT networks. Under the terms of the agreement, Schneider Electric will integrate Fortinet’s firewalls, secure access and other device protection solutions into its own cybersecurity solutions to help customers secure and protect their increasingly digital operations.  
“Businesses must address cybersecurity at all levels of their operations and continuously throughout the lifecycle, especially as they continue to take advantage of new digital technologies to extract more value from their operations,” said Jay Abdallah, vice president, Cybersecurity Services, Schneider Electric. “Today, more than ever, it is critical for owner-operators to address cybersecurity risks upfront and then implement the best cybersecurity solutions for their specific needs and environments. By combining our technology, experience and expertise with Fortinet’s products, we are better able to develop and implement custom, holistic solutions that not only enable our customers’ digital transformations, but improve their ability to manage their cybersecurity risks across the operations lifecycle.”
As a panelist in Fortinet’s free webinar Securing the …

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Centric Software® Launches Market-Leading Digital Transformation Solutions in Russia

centric software® launches market-leading digital transformation solutions in russia

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Russian fashion and retail companies choose Centric PLM™ to empower digital transformation, remote collaboration and greater productivityCAMPBELL, Calif., Aug. 11, 2020 /PRNewswire-PRWeb/ — Centric Software is bringing its best-in-class Product Lifecycle Management (PLM) solutions to brands, retailers and manufacturers in Russia, recently signing partnerships with four customers in the region. Centric Software provides the most innovative enterprise solutions to fashion, retail, footwear, outdoor, luxury, consumer goods and home décor companies to achieve strategic and operational digital transformation goals.Centric PLM provides an actionable, single source of the truth for product-related data enabling fast go to market and efficient product management. Considered a necessary foundation technology for brands, retailers and manufacturers, Centric PLM enables streamlined digital collaboration across internal and external teams in order to drive product innovation, speed time to market and optimize costs. Centric Software’s PLM solutions have been developed hand-in-hand with 370+ companies representing 1,350+ brands worldwide, combining Silicon Valley expertise with industry best practices.”Fashion and retail companies in Russia realize that digital transformation is imperative, especially in the wake of the massive disruption all markets are facing,” explains Konstantin Galkin, Sales Director in Russian Federation at Centric Software. “Companies have suddenly transitioned to remote collaboration and are facing considerable uncertainty. …

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Huawei holds Asia Pacific Digital Transformation Summit – NepaliTelecom

huawei holds asia pacific digital transformation summit – nepalitelecom

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Huawei organised the APAC Enterprise Digitalization Summit, online on Thursday under the theme of “Digital Transformation Leading to Adaptive Enterprises.” This Summit duly focused on the adaptive enterprises in Post pandemic world. This summit had Industry pioneers and leaders from the Asia Pacific. Here, they discussed how innovative ICT technologies such as 5G, cloud and AI can help enterprises accelerate digital transformation and better adapt to changes in the post-COVID-19 world.The current pandemic has led industrial digitization to enter a new phase of explosive development. This showcases strong resilience and great potential for growth of the ICT industry. With such great endorsement, future-oriented elastic ICT architecture can help enterprises quickly cope with the impact of the Black Swan events and promptly change business models.Do Read Huawei ranks as the World’s 6th most innovative company. Sandra Ng the group Vice President of International Data Corporation (IDC), at the summit said “Critical infrastructure including digital/IT and network infrastructure is highlighted as one of the CEOs’ new business agenda items as organizations accelerate their recovery journey and prepare themselves to compete in the next normal,” More about the Huawei Digital Transformation Summit:Moreover, she added that to ensure a …

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Salesforce’s Tahera Zamanzada: Cloud Key to Enhancing Customer Experience, Advancing Digital Transformation – GovCon Wire

salesforce’s tahera zamanzada: cloud key to enhancing customer experience, advancing digital transformation – govcon wire

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Tahera Zamanzada Director SalesforceTahera Zamanzada, director of digital strategy for the global public sector at Salesforce (NYSE: CRM), said the COVID-19 pandemic has prompted government agencies to advance digital transformation and deliver better customer service through the adoption of cloud platforms.
“The digital customer experience in government benefits tremendously from cloud technology because it supports mobile solutions in ways that otherwise would not exist and leads to much higher adoption rates plus happier customers,” Zamanzada wrote. “Cloud can also handle the fluctuating bandwidth of demands so that agencies can scale up or scale down as needed.”
She noted that agencies should work to provide citizens with an omnichannel experience to facilitate communications and interaction with the government and use artificial intelligence platforms to gain deeper understanding of their customers in order to better meet their needs.
“They can use those insights to create human-centered design frameworks as part of their digital transformation plans while they continue to fine-tune their business processes and home in on mission effectiveness,” Zamanzada added.
Zamanzada called on agencies to empower their employees to deliver better customer experience by providing them a role in selecting intuitive platforms and strive to achieve the “digital government of the …

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Maxis drives end-to-end digital transformation for businesses with Microsoft – Microsoft Malaysia News Center

maxis drives end-to-end digital transformation for businesses with microsoft – microsoft malaysia news center

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Empowering businesses across Malaysia with world-class connectivity
Malaysia’s Maxis Broadband Sdn Bhd, enables 10 million individuals, families and businesses to achieve more in an always-on world. As a leading Cloud Solution Provider (CSP), Maxis is a forerunner in leveraging technology for the good of the community in which it operates in. The company has been a Tier-1 Microsoft partner since the year 2015 and has since gone on to attain a Gold-certified Microsoft partner status while collaborating with Microsoft on several joint go-to-market initiatives. And in April 2020, Maxis went on to acquire a leading cloud solutions company, Infrastructure Consulting & Managed Services (ICMS), effectively positioning it as a best-in-class connectivity provider that rivals world-class system integrators and consulting firms.
Maxis chose to be a Microsoft Partner because Microsoft is one of the global leaders in a broad range of technologies such as cloud computing, Internet of Things (IoT), and digital workplace—the comprehensive range affords Maxis a broad scope for collaboration which is key to their ambition to be the leading converged solutions provider in Malaysia. The partnership allows the company to build on Microsoft’s solutions and amplify their impact for its business needs, and those of their customers—they are …

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SAS and Microsoft: The OS for Digital Transformation | Cloud Wars Live

sas and microsoft: the os for digital transformation | cloud wars live

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For this episode of Cloud Wars Live, I talked with Oliver Schabenberger, EVP, COO, and CTO at SAS Software.

The Big Themes:

SAS and Microsoft have an important strategic partnership. Microsoft’s mission is to empower every person and every organization. SAS’ vision is to transform the world of data into a world of intelligence.
Digital transformation combined with increased connectivity is driving how to automate and simplify. The deluge of data is all about that.
It’s always a technology problem – but it’s never just a technology problem. It’s a technology, people, and process problem.
Dr. Goodnight, the CEO and founder, will make no layoffs or furloughs because of the pandemic.
SAS’ employee-first culture will never change.

The Big Quote: “What we’re seeing right now is a growth of data in two places – in the cloud and on the edge.”

Thanks for watching! For more like this, we recommend:
Follow Oliver on Twitter and LinkedIn for more insights into his work at SAS.
Stream related episodes of Cloud Wars Live.

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