Leadership women: Pandemic demands empathy, courage and flexibility

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In a panel discussion on what it means to hold a leadership position, especially during the pandemic, three top executive women shared their thoughts about the stresses and surprises they have faced and the personal and professional experiences that have informed the empathy, courage and flexibility they bring to their posts
During the one-hour Leadership Session forum, a webcast program of Crain’s Powerful Women Summit, the panelists described the inspiring roles that family members have played in their corporate climb.
Opening the program, keynote speaker Pat Wang, president and chief executive officer of Healthfirst, a health insurance plan company, discussed the pandemic-triggered challenges that her firm has experienced and the myriad strategies that it has introduced to meet the needs of its consumers and its employees.
Wang listed empathy, resilience and courage as leadership traits that are essential during these challenging times in which so many have lost their lives.
Mary Kramer, group publisher, Crain’s Regional Business Brands, moderated the panel discussion. The panel featured Lisa Donahue, managing director and global co-lead of Turnaround & Restructuring Services, at AlixPartners, a global consulting firm; Julie Mascari, regional president for the Northeast, with responsibility for Medicare Advantage, at Humana, a health …

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