iQor Emerges from Chapter 11 Process, Successfully Completes Financial Restructuring

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Company Strengthens Capital Structure with Enhanced LiquidityiQor (“the Company”), a managed services provider of customer engagement and technology-enabled BPO solutions, announced today that the Company and each of its U.S. subsidiaries have emerged from Chapter 11 bankruptcy, signaling the completion of the financial restructuring process. The Company’s Pre-Packaged Plan of Reorganization was confirmed by the United States Bankruptcy Court for the Southern District of Texas on October 14, 2020.iQor emerges from the Chapter 11 process with a strengthened capital structure, improved financial stability and having recapitalized its funded debt. “Our swift emergence demonstrates the strong support of our new owners. We want to thank our customers and employees for their loyalty through this process. We start this next chapter as a stronger iQor, better positioned to deliver premium customer interactions, to assist our clients in today’s ever-changing customer experience landscape,” said Gary Praznik, President and Chief Executive Officer of iQor.”We made the decision to pursue an in-court restructuring to provide iQor with the best path forward to achieve long-term sustainability, growth and profitability. As we emerge and with our new capital structure, we’re better enabled to execute our BPO platform strategy and to continue responding to the COVID-19 …

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