Flight secrets: Cabin crew reveals ‘dramatic’ air travel changes after 9/11 terror attacks

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Virgin Atlantic flight attendant Mandy Smith shared her insight into life post 9/11 in her book Cabin Fever.“Air travel changed dramatically following 9/11 and our cabin crew training manual was practically rewritten,” wrote Smith.“We had to undergo an updated rigorous course of SAS-style security training and Virgin’s entire fleet was modified in line with heightened security rules.“The flight decks were fitted with bulletproof doors, walls, and security cameras.READ MORE: Flights: Cabin crew applauded for hand luggage trick“Security keypads were also added to the flight deck, the rotating entry code being revealed only to a select few staff per flight.“There were armed marshals on board and the days of kids being able to visit the flight deck were well and truly over.“We were taught code words and phrases that would be used in cases of emergency – secret messages that could be relayed to crew via the PA system if, for example, there was a terrorist on board.”Mandy explained that this training came in highly useful when she was faced with a terrifying incident at Heathrow on a flight to San Francisco in 2002.DON’T MISS“We were preparing for take-off. The cabin doors were …

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