Firms uncertain about digital transformation – Manila Bulletin

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The pandemic did trigger the digital transformation journeys with 80 percent of companies implemented work from home arrangements, but there is also a substantial number of local businesses that were already spending on digital transformation pre-pandemic but do not continue to do so post pandemic, while others have no transformation strategy at all, according to a survey.
Last June, world’s leading consultancy services firm Grant Thornton conducted a survey on the impact of COVID-19 on the digital transformation agendas of companies in the Philippines. The respondents were mostly leaders and decision-makers of organizations in various industries with assets greater than P100 million.
According to the survey, 17 percent of respondents in the Philippines the COVID-19 was the driver for them to digitally transform in order to address the uncertainties brough about by the pandemic.
These organizations come from a wide range of industries also identified process automation and digitization, infrastructure in the cloud, e-commerce implementation, and workforce mobility as the focus areas of their digital transformation.
But, the survey also showed that 63 percent of respondents already had ongoing and completed digital transformation projects even before the enforced lockdowns. These companies had process automation, workforce mobility, and digital marketing solutions in place …

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