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In late 2018, I was quite taken with Wall Street technology reporter Christopher Mims’ article “Every Company is Now a Tech Company.” At the time, I felt its title neatly encapsulated my own long-held belief, though I also thought he avoided following the idea through to its logical conclusion. For if every company truly is a tech company (spoiler: they are), then our efforts to train the current and future workforce are woefully inadequate. Flash forward 18 months and Mims’ piece has certainly been validated, and is now being leapfrogged by a pandemic. Prior to the creep of coronavirus around the globe, we were already talking about the incredible penetration of technology into traditional industries like manufacturing and agriculture. Companies like UPS and FedEx were obviously more than just delivery services, they were complex technology operations. Ditto for massive retailers, music platforms and more. Software was indeed eating the world.
But a worldwide stoppage and then restart due to COVID-19 has only accelerated this digital transformation. Because even though the pandemic made it obvious how reliant we are upon hourly wage and gig economy workers for many of our daily needs, they were supported by companies that operated in the cloud and …
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