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A new survey conducted among consumers and IT professionals by data security company SecureAge Technology suggests that the clear majority of these groups believe COVID-19 contact-tracing technologies put individuals’ personally identifiable information at risk. Despite this, both groups generally believed that these types of tools could help cut down the impact of the disease, and would support a nationwide rollout of the technology in spite of privacy concerns.Conducted between July 20 and August 17, the survey polled roughly 580 U.S. consumers and 300 IT professionals on how they viewed the use of contact-tracing apps and similar technologies. The security firm’s areas of interest included awareness of the tools, perceptions of effectiveness, concerns regarding privacy, attitudes toward various implementations and international responses to the virus.
Most consumers (81%) and nearly all IT professionals (95%) told the firm that they had heard of these technologies, while the professionals more often believed that the tools would be somewhat or very effective in reducing COVID-19 spread (93% versus 70%). More than 90% of both groups said that they were at least a little bit concerned about the technology’s collection of personal data, although experts viewed the risk as more severe.
Respondents were fairly supportive of a hypothetical wide-scale rollout of contact-tracing …
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