Chegg CFO On Bolstering Digital Transformation

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The name of the game is digitization for organizations across all industries, thanks to the “new normal” of working from home amid the pandemic. But what does the process of digital adoption actually look like from the vantage point of the CFO?For Andy Brown, CFO at education technology company Chegg, there was a plethora of opportunities to embrace by collaborating with third-party FinTech partners.”Interestingly enough, I would actually say the pandemic has been helpful to us, because it’s made us think more about how we can use technology to solve some of our problems,” Brown told PYMNTS in a recent interview.While Chegg — which offers a range of educational services including textbook rentals and help with homework — is a digital-native firm, paper and manual processes were still a reality in some areas of back-office financial workflows. Brown dove into Chegg’s strategy to address those pain points that could no longer serve the organization in today’s environment, and explored how CFOs can offer strategic guidance to their firms embracing the modernization opportunity.Embracing Existing PartnersThough virtually all financial workflows stand to benefit from digitization efforts, there were several processes that faced particular urgency to modernize. Payables and accounting operations …

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