Artificial intelligence levels show AI is not created equal. Do you know what the vendor is selling?

Advertisement

BEGIN ARTICLE PREVIEW:

Just like there are eight levels to analytics as mentioned in a recent Spend Matters PRO brief, artificial intelligence (AI) has various stages of the technology today — even though there is no such thing as true AI by any standard worth its technical weight.But just because we don’t yet have true AI doesn’t mean today’s “AI” can’t help procurement improve its performance. We just need enough computational intelligence to allow software to do the tactical and non-value-added tasks that software should be able to perform with all of the modern computational power available to us. As long as the software can do the tasks as well as an average human expert the vast majority of the time (and kick up a request for help when it doesn’t have enough information or when the probability it will outperform a human expert is less than the expert performing a task) that’s more than good enough.The reality is, for some basic tactical tasks, there are plenty of software options today (e.g., “intelligent” invoice processing). And even for some highly specialized tasks that we thought could never be done by a computer, we have software …

END ARTICLE PREVIEW

READ MORE FROM SOURCE ARTICLE