APAC leads digital transformation with robust partnership ecosystem

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Technologies have driven major changes in our behaviour. We are getting more connected and sophisticated, expecting faster responses, demanding personalised services, and sometimes even some sort of customisation out of imaginations.Such rapid changes in the market, particularly on the user experience front, have continuously pushed enterprises to take more proactive measures to step up their adoptions to technologies. With technologies getting more converged, competitions are no longer coming just from their traditional piers but also from a host of next-generation competitors, who are keen on working their strategies around the advanced techs.Apparently, despite the external drive for the changes, digital transformation is more about internal advancement for efficiency of both operations and business, process automation and ultimately lowering costs. The tools for the transformation can be in a form of infrastructure overhaul, but sometimes suitable solutions are playing critical roles for a smooth process.“Digital transformation drives data-based insights, encourages collaborations, delivers a better customer experience, accelerates innovation of business models and improves organisational agility,” stated Dr Dayang Hanani Abang Ibrahim, Deputy Director, Digital, Centre of Technical Excellence (CENTEXS).SAP as forerunner to bring services on cloudAs one of the key technological pillars, cloud service is a robust …

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