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The coronavirus crisis has forced many companies to push ahead with digital transformation at high speed, causing many challenges for IT and security teams. Challenges include the need for extensive hardware purchases and new processes for home office work, but also connecting to the company’s own IT infrastructure and accessing files and apps that employees need.
At LogMeIn, it already seems like a lifetime ago that we transitioned our nearly 4,000 employees to a full, global work from home policy for the duration of the COVID-19 situation. Most CIOs were also tasked with this challenge, but as a SaaS provider of remote work solutions, I had the additional task of helping our customers do the same. At its peak, the use of our remote access services increased by 300%.
Helping our community get through this difficult time with the use of our products is what has kept my team and I up at night and drives us to continue improving.
From equipping employees with devices to ensuring remote access while maintaining compliance and security – there were many critical pieces to consider to keep a company’s operations running from afar. In the absence of company-issued devices, some had to quickly develop ‘ …
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