64% of Americans say social media have a mostly negative effect on the way things are going in the U.S. today

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About two-thirds of Americans (64%) say social media have a mostly negative effect on the way things are going in the country today, according to a Pew Research Center survey of U.S. adults conducted July 13-19, 2020. Just one-in-ten Americans say social media sites have a mostly positive effect on the way things are going, and one-quarter say these platforms have a neither positive nor negative effect.

Those who have a negative view of the impact of social media mention, in particular, misinformation and the hate and harassment they see on social media. They also have concerns about users believing everything they see or read – or not being sure about what to believe. Additionally, they bemoan social media’s role in fomenting partisanship and polarization, the creation of echo chambers, and the perception that these platforms oppose President Donald Trump and conservatives.

This is part of a series of posts on Americans’ experiences with and attitudes about the role of social media in politics today. Pew Research Center conducted this study to understand how Americans think about the impact of social media on the way things are currently going in the country. To explore this, we surveyed 10,211 U.S. adults from …

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